At Starlit Dress Sales, we understand that timely delivery is crucial to ensuring your special occasions are as stress-free as possible. That’s why we offer a variety of shipping options to suit your needs, whether you’re planning a wedding, a party, or simply updating your wardrobe with our elegant and affordable dresses.
Shipping Options
We provide two main shipping methods to cater to your preferences:
- Standard Shipping: For those who need their dresses a bit quicker, we offer standard shipping via DHL or FedEx. This option typically takes 10-15 days after dispatch and costs £12.95.
- Free Shipping: For orders over £50, we provide free shipping using EMS. This method takes 15-25 days after dispatch, perfect for those who are planning ahead and want to save on shipping costs.
Processing Time
Once you place your order, our team works diligently to process it within 1-2 business days. This ensures that your dress is on its way to you as quickly as possible, so you can focus on the excitement of your upcoming event.
International Shipping
We are proud to serve customers worldwide, bringing our stylish collections to women across the globe. However, please note that we do not ship to some remote areas and certain parts of Asia. If you have any questions about shipping to your location, feel free to contact our customer service team at [email protected].
Tracking Your Order
Once your order has been dispatched, you will receive a tracking number via email. This allows you to monitor the progress of your delivery and plan accordingly. If you have any issues with tracking or delivery, our customer service team is always here to assist you.
Returns and Exchanges
We want you to be completely satisfied with your purchase. If for any reason you need to return or exchange an item, you have 15 days from the date of receipt to do so. Please ensure the item is in its original condition with all tags attached. For more details on our return policy, visit our Returns & Exchanges page.
Contact Us
If you have any questions about our delivery options or need assistance with your order, please don’t hesitate to reach out to us. Our dedicated customer service team is available to help you with any inquiries. You can contact us at [email protected].
Thank you for choosing Starlit Dress Sales. We look forward to helping you find the perfect dress for every occasion!
